Fiona Doran
Designer. Researcher. Thinker. Maker
A multidisciplinary designer specialising in service design, human centred design and design research with a background in graphic design.
I design services and products that enhance and improve people’s lives and experiences.
I’m continuously learning how the world works and why people and businesses make the decisions they do. People and society drive my passion for design.
Projects
Infinity Works
A secure space to showcase numerous client projects all led with a human-centred design approach delivering value to users and businesses.
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Please contract to gain access to this space
NHSBT
Service design project reimagining the experience of donating blood at NHS donor centres.
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Canyon Bikes
Facilitating business transformation from a product-centric to a customer-centric organisation.
Co-op
Discovery and service design project to create a shared vision for the ideal Insurance service of the future.
Well Pharmacy
Simplifying and improving the process of managing prescriptions in store for staff and customers. Implementation of digital content for new medicine customers.
Wellcome Trust
Usable design tools to support young people with anxiety and/or depression when applying or participating in mental health research.
Infinity Works
A secure space to showcase numerous client projects where I was able to lead a human-centred design approach and deliver business value.
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Please contact me for access to this space.